An update from our workshop on Tuesday:
We spent the first part of the meeting getting an update on some of the IT projects that our IT Specialist, Seth Norket, has been working on over the last 12-18 months. The highlights include replacing over 100 pieces of old and outdated equipment (which is not only inefficient but also a security risk), the installation of cloud surveillance devices around City buildings, installing fleet-tracking GPS devices on City-owned vehicles, upgrading the City phone system to provide better service to callers and greater accountability for staff, refreshing the City website (which is now faster and more secure), and implementing a modernized job-tracking system that allows for better management of man hours but also includes an online portal where residents can submit service requests (https://www.cityofbelmont.org/services). If you create an account, you can also track the status of your request, and a text-for-service system is currently in pilot.
We covered a lot of ground, so I would encourage you to watch the full presentation (http://ow.ly/h0El50De5fu), but it’s clear that we’re making a lot of progress in providing better security and better service (for both staff and residents) with our technology.
Planning staff then provided an update on various transportation projects from around the City. Many projects were pushed back as a result of NCDOT’s cash problems last year, with the result that projects like the I-85 widening and the improvements to the Wilkinson Blvd/Main Street intersection are now looking at potentially starting in 2025. On the Silver Line, a potential site at Hawley Ave and Wilkinson Blvd (in front of BB&T) is being considered for the location of Belmont’s station. And if you haven’t already, I would encourage you to complete the public survey for the Catawba Crossings project (http://ow.ly/Zq1750De5rt). Public comment for that project is open through Feb. 4.